8 hour Nmls Continuing Education Course Yelp
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Worst customer service ever
Paid for course, took course, took exam, was told I could use calculator, used calculator for a simple math problem, they failed my exam and want me to repay and retake. Complete waste of time and money and has cost me a job. Customer service thinks it's funny and managers "don't get on phone calls" so there is no recourse. I'd avoid this continuing education company who is dead set on providing anything but that.
Date of experience : October 06, 2022
wrong course
So unfortunately I ordered the incorrect course, and was told they have a refund policy that I did not fall under. I told the agent that I could prove that the classes I inadvertently ordered could be proven unnecessary.
Date of experience : September 13, 2022
Reply from The CE Shop
Hello HH. I'm sorry to hear you could not return your course. We try to be as transparent as possible with our return policy and believe it to be fair. We give people ample time to return courses in the event that they choose incorrectly or the course is not right for them. I'm sorry we couldn't return the course outside of the return policy.
PLEASE READ
PLEASE READ! If you are a horrible test taker do not take this 90 hours online. The CE shop gives you 3 chances to meet with a proctor to take test. After 3 attempts you start all over another 90 hours. Class room 90 hours best way as you are not required to take an exam in class and can go directly to State exam to test. I failed 3 times invested 150 hours and since having covid, my memory not the same in my 50s. Can't change a life event that almost killed me and had a 69,71,71 but not a 75. 6 questions away. I took the Edge test part of The CE Shop got a 77% and 80% on exam which would meet the state requirement. If I was disclosed this upfront before I paid, I would of taken class room in person and then go to state exam to have chance to pass or fail. Lots of questions were terribly worded made no sense and answers were vague. I do not recommed using this company as it's not a true indicator of my skills and I been in mortgage business 27 years.
Date of experience : September 18, 2022
Ridiculous
The actual course was fine however after passing my exam I tried to schedule my PSI exam to get my license and was told by psi that my school which was ce shop has to send over registration information. How long does it take to send that information over to psi? I've called . Left 7 escalations. Emails . Chats . No one is taking me seriously like I'm a joke. After working hard to get through the course and studying I'm ready to take my psi exam to get my license within my year and I'm being held up by the negligence of the employees at ceshop. Every time I call its the same answer. No resolution. Ridiculous and unacceptable. If this is the way students are treated they this school need not to offer courses. My next step will be real estate board to let them know this online course is holding students up from taking their exam for licensing!
Date of experience : September 08, 2022
As far as continuing education classes …
As far as continuing education classes the CE shop is okay. If you have to have a proctored test with PSI you will never get to take the test. It will not load. I have been having this issue with THE CE SHOP AND PSI FOR MONTHS. Shame on me. I literally had to reschedule my test about 10-15 times because of their technical issues. Please stay away.
Date of experience : August 07, 2022
Reply from The CE Shop
Hello Oni. Thank you for providing that feedback. I'm sorry that you had a bad experience with PSI. PSI is a third-party company and while we partner with them for proctoring in many states, we cannot speak to their technical difficulties. After going through the process of studying and preparing for an exam, the last thing you need to experience is technical difficulties, and we apologize that that happened. We believe that PSI's online proctoring services are far more convenient than requiring in-person proctoring and we feel they offer a typically high level of quality for a reasonable cost. Most of our students report a positive experience with PSI but we will share your feedback and work with them to identify opportunities to improve.
The CE Shop is amazing
The CE Shop is amazing. I have been using them for years. Thanks to The CE Shop, I have been able to get my classes done on time. They have a very quick turnaround to get your credit sent to TREC. They are inexpensive... Also, they have help for any questions you might have. I love The CE Shop. Saves me time from goingt to a classroom. They are great!! I highly recommend them... They have been a Blessing to me.
Date of experience : August 04, 2022
I have taken many courses with the CE…
I have taken many courses with the CE Shop since I have obtained my RE Salesperson license. All the courses are easy to navigate.The material is delivered in a fast download which is great for reviewing before the quizzes and the final. In addition, I used the support system once and they were very helpful as well.
Date of experience : August 04, 2022
Cheap, but you're getting what you pay for
It's nice and cheap. While I may not be an expert in English, I saw way too many obvious typos and simple grammar errors that I couldn't ignore. Because of these issues, I questioned the education that I was receiving.
Date of experience : August 21, 2022
Reply from The CE Shop
Thank you for providing that feedback, Dren. We do our best to make sure there are no grammatical errors but sometimes they slip through. It would be helpful to us if you would report any typos or errors using the Report Feedback button on the bottom of the page. Thank you!
I always turn to the CE Shop when it's…
I always turn to the CE Shop when it's time to renew clock hours on my real estate license. I enjoy the content of the classes, the ease of navigation and going at my own pace. I also know that there is someone available to speak to if I have any problems.
Date of experience : August 04, 2022
Course info was sent incorrectly to the testing center
I completed my WA broker 90 course. The course was very helpful although a little dry. I understand that contract and purchase agreements can only be so exciting but more videos and variety in lessons would go a long way. I do feel like the course accomplished its purposed in preparing students for the brokers exam.
My biggest gripe and main reason for the low review is that my course info was sent incorrectly to the testing center. It took many days to correct this and a lot of back and forth. In fact my info still hasn't been sent over correctly. It seems the team is quite slow about it. I am hoping this is properly remedied and I can revise my review but currently I have to leave it at 2/5.
Update 9/12: It appears that I found the discrepancy and was able to correct it (an issue with my legal name and student ID). However, the CE shop has to resend my info to the testing center which takes 5 DAYS... Apparently, they are sending someone over on a horse to deliver the printed certificate otherwise I can't imagine why it would take that long.
Date of experience : September 07, 2022
Reply from The CE Shop
Hello Ben. I'm sorry that your course completion was not reported correctly. If this issue has not been resolved could you please reach back out to us at Support@TheCEShop.com. I'd like to help you but do not have enough information from this review to find your account. Thank you!
DO NOT USE THEM IT'S A WASTE OF…
DO NOT USE THEM IT'S A WASTE OF MONEY!!! I GOT TO 85% COMPLETION AFTER PAYING 3 RENEWALS THE COURSE HAS MANY TECHNICAL GLITCHES ITS DESIGNED TO SLOW YOUR STUDYING DOWN AND GET YOU TO KEEP RENEWING. YOU CAN NOT MANUEVER THROUGH CONTENT EASILY THE QUESTIONS ARE REDUNDANT. IT'S BLAND BORING READING WITH OUTDATED CONTENT FROM THE 80S. THE COURSE ISN'T WEBINAR BASED AS THEY TRY TO PORTRAY. THEY DO NOT CALL YOU BACK AND CUSTOMER SUPPORT IS A JOKE! CHECK THE BBB RATING BEFORE PURCHASE.
Date of experience : July 02, 2022
Reply from The CE Shop
Hello Allys. Thank you for providing that feedback. I'm sorry to hear you did not enjoy your experience with us. Our courses are designed around the topics prescribed by each state's real estate commission and they are in alignment with the licensing exam topics. Over 76% of our students reported that they passed their exams on the first try. If you felt like certain topics were not adequately covered we'd love to get that specific feedback so we can better address it. You can always reach out to us at Support@TheCEShop.com.
iv already purchased 3 courses with…
iv already purchased 3 courses with them, and I had to retake my course exam. the course gave me the option to redo it 1.2 or 3 of July. so here I am this morning trying to login which didn't work I call them and they tell me I need to purchase an extension to take my exam. Not only did they charge me 25 dollars to retake it and they don't even let me access it and want me to repurchase. I regret even starting any of my courses with them on top of everything extremely rude and not helpful customer support. id give a 0 if I could.
Date of experience : July 01, 2022
Reply from The CE Shop
Hello Chantel. Thank you for providing that feedback. I'm sorry to hear you did not have a positive experience with your course. Unfortunately, you do need to complete the course before it expires. It sounds like you were fortunate enough to be in a state that allows us to offer extensions. Could you please email us at Support@TheCEShop.com and let us know who was rude to you? Since you were unable to take your exam due to the course being expired, you should be able to get a refund on the exam fee. Did you pay that directly to the proctoring service? If so, that refund would need to be processed through that third party company.
took the course for AZ test
Took the course for AZ test kept getting 85% on practice exams so felt confident going in to take the state final. Got a 66%. don't waste your money on this prep course and school. Horrible content. outdated questions. just bad business. really expensive too not worth the money much better look elsewhere for a test prep and real estate content site.
Date of experience : June 02, 2022
Reply from The CE Shop
Hello Noah. I'm sorry to hear that you didn't feel that our course adequately prepared you. Our courses are designed around the topics prescribed by each state's real estate commission and they are in alignment with the licensing exam topics. Over 76% of our students reported that they passed their exams on the first try. If you felt like certain topics were not adequately covered we'd love to get that specific feedback so we can better address it. You can always reach out to us at Support@TheCEShop.com.
STAY FAR FAR FAR AWAY!
STAY AWAY! I wish I saw these reviews earlier. I'm wondering if there was a change of ownership or management. Suffice to say, they are PREDATORY. You have an arbitrary expiration date that triggers a 3x price increase in all of your courses!
Didn't finish in time? Too bad. Had extenuating circumstances during the pandemic? Too bad. Horrible customer service and even worse business model. Pay the extra $100 and use Kaplan or literally ANY OTHER REAL ESTATE COURSE.
Date of experience : June 03, 2022
Reply from The CE Shop
Thank you for bringing your concern to our attention. As mentioned in the complaint the order was purchased on 5/10/2020, since then we have added some additional features and resources to the CA Prepackages that have slightly increased the price since 2020. We now offer our pass guarantee as well as Business Ebooks written by experts. The package purchased in 2020 prior to the discount was $129.00. The similar package available on our website before discount is listed at $199.00. We also may have a promotion to bring the retail price lower. We would like the opportunity to discuss your options and will have one of our experienced course advisors contact you directly to come to a resolution.
Seamless learning
The course content and the course set-up are conducive to an effective learning experience. I was able to learn at my own pace, with high success rates upon taking the state exams.
Date of experience : August 07, 2022
If I could give this a 0 I would
If I could give this a 0 I would. I signed up for CE for my real estate license. I have been a broker for 40 years. This is the worst course I have ever taken. The program does not work some of the time and when you call for support it takes hours for a return call. The questions are similar to a state board test, not CE. Through another online CE class is a breeze compared to this. Horrible experience.
Date of experience : April 21, 2022
Reply from The CE Shop
Hello Diane. I'm sorry that you ran into technical issues with our course. Our Support Team works hard to make sure all of our students are helped when they reach out. I'm sorry they were not able to help as quickly as you'd like. We do offer a faster chat based option on our website for our students to use. If you have more specific feedback, that would help us improve. You can send that to Support@TheCEShop.com.
Great Course. Thank you!!
I have nothing but positives to say for The CE Shop and their Michigan Real Estate Salesperson course. I successfully completed the course and then took a total of 12 Comprehensive Exams, just to calm my nerves and make sure that I really "got it".
I passed the PSI Exam on the first try about 5 days ago!
Thank you!!
Date of experience : April 18, 2022
This is the best platform for getting…
This is the best platform for getting continuing education completed for real estate. It's very user friendly and the content is informative, engaging, and interesting.
Date of experience : August 04, 2022
TECH ISSUES GALORE!!!!!
TECH ISSUES GALORE!!!!!
Since i have started, I have been on the phone with these people putting in multiple tech tickets. Its taken me twice as long to complete my SAE required courses. I couldnt take any final exams without "ERROR" messages. The CE SHOP system counted my exam submission as 2 attempts!
PSI (who proctors the final exams for CE SHOP) IS A JOKE! I could not take my exams on 3 separate occasions. CE SHOP does not warn you that the 3rd party PSI adminstring the test requires a brand new APPLE/MAC product, and a certain browser, certain privacy features activated etc. No warning. You will be sitting there lost as to why you cant register for you exams, or why you can login into take them.
CE SHOP PLEASE WARN US CLIENTS ABOUT PSI REQUIREMENTS AND FIX YOUR GLITCHES!
Date of experience : July 22, 2022
Reply from The CE Shop
Hello Mariah. Thank you for providing that feedback. I'm sorry that you had a bad experience with PSI. PSI is a third-party company and while we partner with them for proctoring in many states, we cannot speak to their technical difficulties. After going through the process of studying and preparing for an exam, the last thing you need to experience is technical difficulties, and we apologize that that happened. We believe that PSI's online proctoring services are far more convenient than requiring in-person proctoring and we feel they offer a typically high level of quality for a reasonable cost. Most of our students report a positive experience with PSI but we will share your feedback and work with them to identify opportunities to improve. To be clear, you do not need the a brand new Apple computer to use the proctoring services. We do recommend that students do a system check before taking their exams so that they will know if there is anything preventing them. I'm sorry that this information wasn't more available.
Don't do it Every time I tried to…
Don't do it Every time I tried to schedule my Exam it would not let me and they would have me pay $41.50 to do an extension this happened 3 times and I just tried to schedule before the 3rd extension ran out now its saying you have to repurchase the program so I called and once again they said I have to pay for extension just to schedule Exam plus I have to pay for Exam I feel this is a scam to get money from people
Date of experience : March 06, 2022
Reply from The CE Shop
Hello Victoria. Thank you for providing that feedback. I'm sorry that you had a bad experience with PSI. PSI is a third-party company and while we partner with them for proctoring in many states, we cannot speak to their technical difficulties. After going through the process of studying and preparing for an exam, the last thing you need to experience is technical difficulties, and we apologize that that happened. We believe that PSI's online proctoring services are far more convenient than requiring in-person proctoring and we feel they offer a typically high level of quality for a reasonable cost. Most of our students report a positive experience with PSI but we will share your feedback and work with them to identify opportunities to improve.
Source: https://www.trustpilot.com/review/theceshop.com
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